Acceptable Use Policy
Last Updated: March 20, 2024
Introduction
This Acceptable Use Policy outlines the guidelines and restrictions for using BujaShuttle's services. By using our services, you agree to comply with this policy.
Prohibited Activities
When using BujaShuttle's services, you agree not to:
- Engage in any illegal activities
- Harass, abuse, or discriminate against our staff or other customers
- Damage or vandalize our vehicles or property
- Submit false or misleading information
- Use our services for unauthorized commercial purposes
- Interfere with or disrupt our services
Service Usage
Users must:
- Provide accurate booking information
- Be present at the designated pickup location at the scheduled time
- Treat our staff and vehicles with respect
- Follow safety instructions provided by our drivers
- Pay for services as agreed
- Notify us of any changes or cancellations within the specified timeframe
Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information is accurate and up-to-date
Enforcement
We reserve the right to:
- Investigate violations of this policy
- Take appropriate action against violators
- Suspend or terminate access to our services
- Report illegal activities to relevant authorities
Changes to This Policy
We may update this Acceptable Use Policy from time to time. We will notify users of any material changes via email or through our website. Your continued use of our services after such modifications constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Acceptable Use Policy, please contact us at:
Email: bookings@bujashuttle.com
Address: Bujumbura, Burundi